In the healthcare industry, providing excellent care for patients is the top priority for providers. While healthcare has benefited from advancements in technology, some parts of care are still lagging behind. The patient experience, unfortunately, is often overlooked by healthcare providers. It is an essential part of healthcare, because it has a massive impact on how patients are treated and view their providers.
Our team at PatientX has identified four common complaints amongst patients about patient experience. We believe the healthcare professionals needs to focus on improving the patient experience, and they can do that by implementing solutions in the four areas of common patient complaints.
In our E-Book, “Patient Experience: A Beginner’s Guide,” we outline the four common patient complaints and offer our recommended solutions for remedying those complaints.